Find answers about our coconut soy wax candles, wood wicks, refillable vessel system, shipping, returns, and candle care.
About Our Candles
What are Le Blanc Candles made of?
Le Blanc Candles are hand-poured using 100% coconut soy wax blended with premium phthalate-free fragrance oils. Every candle features a real wood wick for a clean, crackling burn. No paraffin, no toxins — just a cleaner, longer-lasting candle crafted in small batches.
What sizes do Le Blanc Candles come in?
We offer candles ranging from 2 oz sample sizes all the way up to 16 oz large candles — perfect for gifting, trying a new scent, or filling a larger space with fragrance.
How long do your candles burn?
Our candles burn 40–60 hours when properly cared for. To get the most out of your candle: trim the wood wick to ¼ inch before each burn, allow the wax to fully pool to the edges on your first burn, and keep away from drafts.
Are your candles non-toxic and safe to burn indoors?
Yes. We use 100% coconut soy wax and phthalate-free, skin-safe fragrance oils — no harmful chemicals, no black soot, no toxins. Coconut soy wax burns significantly cleaner than traditional paraffin candles, making Le Blanc Candles a safer choice for your home and family.
What makes Le Blanc Candles different from other luxury candles?
Three things set us apart: our coconut soy wax formula burns cleaner and longer than standard soy or paraffin, our real wood wicks create a soft crackling sound you can’t get from cotton wicks, and our refillable vessel model means you never have to throw away a beautiful candle jar again.
The Refill System
What is the Le Blanc refillable candle system?
Your Le Blanc vessel is yours to keep — forever. When your candle burns down, simply purchase a wax refill puck in any of our 26 exclusive scents. Place it into your clean vessel and you have a brand new candle at a fraction of the cost. It’s a sustainable luxury that saves you money.
How do I use a Le Blanc wax refill puck?
Once your candle has burned down, remove any remaining wax from the vessel. Place your refill puck inside and light again.
Why is the refill model better for the environment?
Glass candle vessels are one of the most wasted items in the home fragrance industry. Our refill system keeps your vessel out of the landfill indefinitely. You buy the vessel once, refill it as many times as you want, and reduce your environmental footprint with every reorder.
Fragrance & Scents
How many scents does Le Blanc Candles offer?
We carry 26 exclusive fragrance blends across five scent families: Citrus/Floral, Fruity, Aromatherapy, Gourmand, and Woody/Musk.
What are your best-selling candle scents?
Our top sellers are Oakmoss & Amber, Amber Noir, Egyptian Amber, and Peach Bellini. These are consistently our most loved scents and a great starting point if you’re new to Le Blanc.
How do I pick a scent without smelling it first?
We offer 2 oz sample candles so you can try before you commit to a full size. You can also shop by scent family — if you love warm, earthy, or musky notes, start with Woody/Musk. For something lighter and fresh, explore our Citrus/Floral family.
Are your fragrance oils safe for sensitive noses?
All of our fragrance oils are phthalate-free and skin-safe grade. If you have severe fragrance sensitivities, we recommend starting with our Aromatherapy collection, which features lighter, more natural-inspired scent profiles.
Shipping & Orders
How long does shipping take?
Orders are generally processed within 3–5 business days and shipped via USPS. Delivery within the United States generally takes 3–6 business days after processing. You’ll receive tracking information when your order ships.
Does Le Blanc Candles offer free shipping?
Yes — enjoy free shipping on all orders over $150.
Can I change or cancel my order after placing it?
We process orders quickly, so please contact us within 24 hours of placing your order if you need to make a change or cancellation. Email us at leblanccandles@gmail.com as soon as possible.
Do you ship internationally?
We currently ship within the United States only. International shipping is coming soon — follow us on Instagram and TikTok @leblanccandles for updates.
Returns & Damage
What is your return policy?
Due to the nature of our handcrafted products, we do not accept returns, exchanges, or refunds. However, if your order arrives damaged or incorrect, we will make it right.
My candle arrived damaged. What do I do?
We’re so sorry! Email us at leblanccandles@gmail.com within 7 days of delivery with your order number and a photo or video of the damage. You may choose a free replacement or a full refund for an eligible damage claim.
Wholesale & Custom Orders
Does Le Blanc Candles offer wholesale?
Yes! We work with boutiques, spas, salons, hotels, and gift shops. Email leblanccandles@gmail.com with your business name and location to request our wholesale catalog and pricing.
Can I order custom or private label candles?
Absolutely. We offer custom fragrance blending and private label candle production for businesses, events, and brand collaborations. Minimum order quantities apply. Email leblanccandles@gmail.com to start the conversation.
Candle Care Tips
How do I get the best burn from my wood wick candle?
First burn: let the wax melt all the way to the edges to help prevent tunneling. Trim the wick to ¼ inch before every burn. Burn for 2–4 hours at a time. Keep the candle away from fans, vents, and open windows. Store it in a cool, dry place away from direct sunlight.
Why is my wood wick not staying lit?
Wood wicks need to be trimmed before each burn. If your wick is too long or has charred debris on the tip, it may not light properly. Trim to ¼ inch, remove any debris, and relight.
Connect With Us
Still have questions? We’d love to hear from you.
Email: leblanccandles@gmail.com
Instagram & TikTok: @leblanccandles
Shop: leblanccandles.com
We respond to all inquiries within 24 hours.