Shipping & Returns
Le Blanc Candles may offer shipping promotions, at which time domestic customers receive free shipping if they spend over a certain amount. These promotions may vary occasionally. To keep up to date with the latest shipping promotions sign up for the Le Blanc Candles mailing list. We ship domestically via USPS for all packages.
Shipping & Handling Charges are as follows:
Orders $49 and under will be charged a $9 flat fee
Orders $50 thru $99 will be charged a $15 flat fee
Orders over $99 received free domestic shipping, all states within the USA.
Orders can be tracked at:
https://www.usps.com/shipping/trackandconfirm.htm
Local Pickup will be offered at checkout in which you will receive an email with location and times once your order has been fulfilled. Please allow 3-5 business days for your order to be ready.
The processing time for orders is 3-5 business days. After that, delivery time within the United States is 3-6 days. Please keep in mind that during holidays, times may vary. We thank you for your patience.
We are not responsible for any shipping deliveries that may be affected by customs, natural occurrences, transfers from USPS to the local carrier in your country or air and ground transportation strikes or delays, nor any extra fees, customs or back end charges once the package has exited the United States.
You can always contact us for any return question at leblanccandles@gmail.com.
Returns/Exchanges
We do not accept returns, exchanges or refunds for sanitary purposes. All sales are final.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Unfortunately, we cannot accept returns on sale items or gift cards.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.