Refund policy

 

Returns/Exchanges

We do not accept returns, exchanges or refunds for sanitary purposes. All sales are final. 

Damages and issues

We take great care to package each Le Blanc Candle so it arrives safely. In the unlikely event that your product arrives damaged or broken, please contact us within 7 days of delivery.

You are eligible for 100% refund OR free replacement

Claims must be submitted within 7 days of delivery

Proof of damage (photo/video) is required

You are not required to return the damaged item

To file a claim: email leblanccandles@gmail.com

This policy applies to damaged products only, not to buyer’s remorse or normal wear.